Privacy policy
Last updated: August 19, 2026
Evellae ("we", "us", or "our") operates the website www.evellae.shop. We respect your privacy and are committed to handling personal information responsibly.
1. Applicable Australian Privacy Law
Where applicable to our business, personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in Schedule 1 to that Act.
2. Personal Information We Collect
Depending on how you use our website, we may collect your name, billing and shipping address, email address, phone number, order information, transaction information, payment-related information required to process an order, customer service communications, and technical information such as IP address, browser type, device information, and website usage information.
3. How We Use Personal Information
We may use personal information to process and fulfil orders, arrange delivery, process payments, communicate regarding orders, respond to customer enquiries, process returns and refunds, maintain and improve our website, prevent fraud and misuse, and comply with legal obligations.
Where the APPs apply, our practices take into account APP 1 concerning open and transparent management of personal information, APP 3 concerning collection, and APP 6 concerning use and disclosure.
4. Shopify and Service Providers
Our online store is powered by Shopify. We may use third-party providers for payment processing, shipping, website operation, analytics, security, and customer service.
Where applicable, we take reasonable steps to ensure personal information is handled consistently with our obligations under the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
5. Payment Information
Available payment methods include Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Shop Pay, and PayPal.
Payment transactions may be processed directly by the relevant payment provider. Evellae does not unnecessarily store complete payment card information on its own systems.
6. Cookies
Our website may use cookies and similar technologies for essential website functionality, shopping cart operation, checkout, preferences, security, analytics, and other permitted purposes.
Where consent is required by applicable law, non-essential cookies and similar technologies will only be used after the required consent has been obtained.
7. Overseas Disclosure
Some service providers used to operate an online store may process or store personal information outside Australia.
Where applicable, overseas disclosures are handled with regard to APP 8 of the Privacy Act 1988 (Cth), which concerns cross-border disclosure of personal information.
8. Data Security
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure.
These practices take into account APP 11 of the Privacy Act 1988 (Cth), which concerns the security of personal information.
9. Access and Correction
Subject to applicable law, you may request access to personal information we hold about you and request correction of information that is inaccurate, incomplete, or out of date.
These rights are addressed by APP 12 and APP 13 of the Privacy Act 1988 (Cth).
10. Privacy Complaints
If you believe we have mishandled your personal information, please contact us first so that we can review and respond to your complaint.
Where applicable, you may also contact the Office of the Australian Information Commissioner regarding a privacy complaint under the Privacy Act 1988 (Cth).
11. Contact
Evellae
68 Pitt St
North Nowra NSW 2541
Australia
Website: www.evellae.shop
Email: hello@evellae.shop
Phone: +61 913 819 805
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